Payment and Delivery Information

 

Payment: 

When placing online orders, you can use your credit/debit card on our secure system.

All payments for orders must be paid in full when ordering.

We will not start processing or dispatch orders until payment is received.

 

Delivery: 

Gift basket orders cannot be pick up from our location, hand delivery Is available.

We have nationwide shipping from Monday-Thursday.

For Shipped orders please allow 5 to 6 days for delivery.

 

To place a custom design order, a 24-hour notice is required, and it may take 24 to 48 hours to complete due to product availability.

Custom gifts cannot be refunded, exchanged, or cancelled.

Delivery charges of $ 20.00 are additional to gift cost. We have deliveries in Council Bluffs and the Omaha Area.

If we deliver out of the area the fee is based on where the gift is being delivered.

We will need your correct address, phone number and email address, if we have to re-delivery due to incomplete or wrong address there will be a charge of $16.00.

No refunds on delivery charges.

 

We will try to deliver on the date you specify, we cannot take responsibility for late delivery of any gifts due to: 

Adverse weather conditions

Incomplete or incorrect delivery addresses

Any other causes beyond our reasonable control
 

Alcohol Disclaimer: 

All alcohol gifts are shipped through our third-party warehouse (The Gift Basket Association)
 

Substitution & Product Availability: 

Out-of-stock products may be substituted with a similar or greater value item.

 

We reserve the right to change these policies without notice.